

Apparently, out of the blue it started to give him problems. I provide all of this detail to indicate that this file had seen a lot of activity over many years. He used it to track his checking, savings and investment accounts. My client was a long-time Quicken user and this data file had been in use for many years. This client had a damaged Quicken data file that was fixed after we reindexed it. I discovered this procedure while working with a client recently.
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I wonder why Intuit has hidden this feature, but I’m glad I know how to do it now. I’m pleased about this since it’s common to have to do maintenance on large database files from time to time. I was not even aware that Quicken included this feature.

I’ve supported many people who use Quicken, and this is the first time that I’ve had to reindex a Quicken data file.

The article does also suggest exporting the data in QIF format and then re-importing the data into a new file if the reindexing fails or does not solve your problem. You can read a more detailed explanation of these reindexing instructions on Intuit’s web site. Give your file a new name and save it to your desired folder. Once it has finished, then go to the File menu and select Save A Copy.
